Should technology be the focus of the IT professional?

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20Jan2011

Should technology be the focus of the IT professional?

  • By Matt McInnes
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Almost every IT meeting I’ve been involved with all too quickly seems to head down the nuts and bolts technology path. Questions are thrown around like “how much storage space does that give us?”, “what redundancy will that provide?”, “how fast is it?”.

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Let’s look at a couple of definitions of “Information Technology”:

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from Answers.com – Information Technology (IT), as defined by the Information Technology Association of America (ITAA), is “the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware.” IT deals with the use of electronic computers and computer software to convert, store, protect, process, transmit, and securely retrieve information.

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from dictionary.com – noun – the development, implementation, and maintenance of computer hardware and software systems to organise and communicate information electronically.

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By definition, the technology (hardware and software) only exists to support the information managed within a business.

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If you make the information the focus in our earlier questions, they become “how much information do we currently have, and how quickly are we adding to that base?”, “how available do we need our information to be?”, “how quickly do we need to access our information?”. These are all business questions that can easily be discussed with the MD or CEO.

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Effective information management should be the goal of the IT professional; technology provides only the tools and processes by which we get there.

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Let us know what you think, or perhaps whether IT meetings with your senior management get easier.

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