IT isn’t an end, it’s a means to an end.
Your IT decisions need to reflect that.
Every IT decision should have a business driver – should have a net positive impact on your bottom line.
Buy that guy in accounts a faster computer with a big screen if it means he’ll be $2000 more productive over 3 years. (Hint: If he’s not, then he’s lazy)
Get the receptionist a phone headset if it will meet your Worksafe obligations to provide a suitable work environment.
Back up to tape once a week instead of daily to highly redundant off-site disk if you’d rather risk losing a week’s work than pay an extra $300,000 over three years.
Pay the extra to extend that server’s warranty to 5 years, if you want the server to last 5 years. Don’t, if you expect to replace it after 3.
The challenge is in making things simple. The IT industry throws around terms like ROI and TCO*, but these are just ways of measuring, methods to help you apply your knowledge of your business to your IT decisions. Most IT companies tend to complicate things, that’s how they keep the position of power, of being the expert who knows how things work.
Pragmetric is the opposite. We want you to understand these decisions, so you can make the best decision for your business. We work to understand your business so we can help you decide the right way. We help you grow your IT knowledge in the best directions for you, so you can make the decisions for yourself.
While we know IT, we care about your business. That’s what our customers pay us for.
[* “Return On Investment” and “Total Cost of Ownership/Operation”]