Hint: It’s more than just money.
If you have 10 staff sitting around waiting for the network to be fixed for half an hour, what’s the cost? (What if we can get it fixed in 5 minutes, or better still, have it not break at all?)
If your customers can’t get through on the phone, and go somewhere else, what’s the cost? (Let’s make your phones work better than they ever have, so you can keep growing your customer base.)
If your senior partner spends 20 hours a month dealing with the IT outsourcers, what’s the cost? (We can reduce that to 5 or less, giving you at least 15 more billable hours a month.)
If your receptionist has spent the last 20 minutes wrestling with a recalcitrant printer, how well is she going to deal with the demanding and grumpy customer? (Printers should just work, we can see to that.)
What’s the cost of getting a system up and running, getting the staff using it, only to have to rip it all out and put in something better 6 months later? (We’ll help you pick the right solution from the start.)
IT costs are more than those found in your profit and loss statements, more than the line items in your IT budget (you do track your IT spending, right?)
The cost of making the wrong decision is far more than what your bank account will see. The cost could be your whole business.